When you have your own business you will soon learn that first impressions can be the make or break to whether clients or customers will use you. It can put people in a great mood straight away and relax them into doing business. Beware however, it could have the opposite effect and create a negative feel and that may continue into the meeting you have organised.
These are some tips to make your business entrance more welcoming:
Lights – Light up the front of your company with LED lights that change colour or twinkle to draw attention from passers by. You may even invest in neon lighting with your name and what you do to have a quirky yet professional look.
Reception – Once the customer has come into your reception you then have to keep them there with interest, information and comfort. The best thing to do is invest in a Visitor sign in system. A Visitor sign in system is efficient and time-saving for visitors to your business. Providing some reading material, fresh cold water and bathroom facilities can go a long way. Your receptionist should be friendly and go out of the way for them whilst they wait.
Temperature – Whilst a warm welcome is what everyone wants, be careful that you don’t go too far in terms of heating the reception area as a waiting room that feels too hot can cause uncomfortable feelings, sweat to build and can make some people feel dizzy. The same for the other way round and letting it get too cold as this can make customers shiver and want to move or leave.
